Our approach

We have been working on Responsible Business issues for nearly three decades, helping to pioneer new approaches, from the responsible sourcing of wood and paper, to innovative charitable partnerships and creating products for our customers that help them afford greener, healthier homes.

For an overview of Responsible Business at Kingfisher for our investor audiences, download our investor presentation below.

Governance of Responsible Business

Responsible Business Committee (RBC)

  • Formed in 2020, the Committee is chaired by a non-exec director (NED) and its members include Kingfisher’s CEO, Chief Offer & Sourcing Officer, Chief People Officer, another NED, and Screwfix’s CEO.
  • Meeting at least twice a year, the RBC leads and oversees delivery of how we operate as a Responsible Business.

Company bonus ESG measures

  • In 2020 and 2021, we have included Responsible Business targets as part of the annual bonus scheme.
  • These include metrics on diversity and inclusion and sourcing sustainable wood and paper.

Risk management

  • Significant risks are included in our Responsible Business risk register.
  • Policies are reviewed and approved annually by our Group Executive.
  • Publish key policies on our website.

Our four key priorities

Our Responsible Business strategy focuses on the four priorities where we can best use our experience, scale and influence to bring about positive change in our business for our customers, supply chain, society and beyond.


We will be a more inclusive company 


We will be Forest Positive and help tackle climate change  


We will help make greener, healthier homes affordable  


We will fight to fix bad housing