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What's new

In this section you will find information about what’s new at Kingfisher - from new products and services available to our customers, to new stores launched in the 10 countries in which we operate.

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Colleague engagement

Each of our colleagues has a role to play in our transformation. Their views and how we act on them are vital in shaping what we do and how we do it.

In the 2017/18 year we introduced a new Colleague Experience Platform – a common approach to colleague feedback and measuring engagement that is open to everyone. It has given colleagues a simpler, more timely and relevant feedback mechanism to share their thoughts on life at Kingfisher. For managers and HR teams it has given a more immediate way of taking the pulse of life at Kingfisher and acting on that feedback.

Our engagement score this year was 78 out of 100 (above the retail industry benchmark of 66*). We now have the opportunity to further improve engagement, thanks to the honest, open feedback we have received.

* The retail industry benchmark as set by Glint, our povider, is based on their database of over 40 international retail companies.

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