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Save money by saving energy and water

Saving energy and water is a priority for households across Europe. We know customers are motivated to improve energy and water efficiency but the process can be complicated.

By combining the best products with the right support and information we can help more customers cut energy use, reduce costs and make their home a better place to live. Our long term aspiration is to help customers have zero carbon or energy positive homes.

We’re also making progress in our own operations – reducing energy use and expenditure and working towards a substantial cut in our carbon footprint.

Our targets:

For our customers

Enable a 50% reduction in customer energy use through our products, services and advice by 2025.

Enable a 50% improvement in customer water efficiency through our products, services and advice by 2025.

For our business

Reduce absolute carbon emissions from buildings and transport by 25% from a 2010/11 baseline by 2020.



Our energy saving products enable customers to reduce home energy use by 32%


91% of the light bulbs we sell are energy efficient LED


Our products help customers cut water use by 45%


We have cut our absolute operational carbon footprint by 16% since 2010/11

What we’re doing

Helping customers to reduce their energy use

We offer a range of energy saving products and services from insulation to light bulbs and efficient appliances. Altogether, our energy saving products enable customers to reduce their home energy use by almost a third - 32%. We are working towards 50% by 2025.

Improving customer water efficiency

We are improving the water efficiency of our ranges including our taps, toilets and appliances. Our current water-using products enable customers to improve water efficiency by 45%. Our target is 50% by 2025.

Reducing our own carbon footprint

We have cut our absolute operational carbon footprint by 16% since 2010/11 and aim for 25% by 2020. We’re focusing on improving energy efficiency, tackling emissions from transport and increasing on-site renewable generation. We have moved to 100% purchased electricity from renewable sources in the UK (around 30% of our total electricity use) and will extend this to other markets.


New taps cut kitchen water use

A lot of water is used in the kitchen, so redesigning our kitchen ranges provides a great opportunity to help customers save water. Our new unified range of kitchen taps, for example, come fitted with a regulator limiting water flow to 8 litres per minute compared with up to 20 litres for taps without regulators.


We also worked closely with our suppliers on specifying and testing the taps and their components. We are so confident in the quality of the new range that we have guaranteed all Cooke and Lewis taps for 10 years, compared with an average two years for our previous ranges and for many other brands on the market.

We’ve redesigned the packaging too, reducing materials use by 30% across the range and saving 45 tonnes of packaging material each year. This also means more taps can be transported in each load, reducing freight costs and fuel use. The packs are easy to open for our customers and widely recyclable.


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